On Thursday, 23th January we held a seminar on “Accomplishing your 2018 New Year’s Resolutions” at the Spanish Chamber of Commerce. On this occasion the speaker for the session was Monica Hernandez, Founder and Managing Director of The Client Academy.

The aim of the session was to encourage participants to achieve their New Year’s Resolutions by analysing the ‘Immunity to Change’ model. To open the event, Igor Urra, Secretary General of the Chamber,  gave a warm welcome to all attendees on behalf of our institution and introduced Ms. Hernandez who began the session with a summary of her professional career and made reference to the concept of immunity to change.


Ms. Hernandez went on to speak about the difference between a technical problem and an adaptive challenge. She subsequently presented the different sections of the ‘Immunity Map’, emphasizing the importance of the ‘Big Assumption’. The latter idea was described as a window through which we see life and how we create our own reality.

Once the ‘Immunity Map’ had been introduced, Ms. Hernandez presented some of her clients’ case studies and invited attendees to build their own maps. The purpose of building this map was to test the previously mentioned ‘Big Assumption’ and demonstrate how it works against our most desired changes.

The conclusion was that immunity to change implies a hidden ‘brake’ that is preventing from moving forwards. For this reason, we need to change our mindset before changing our behaviour when looking to create a meaningful change.


The session ended with some of the attendees sharing their thoughts related to the ‘Big Assumption’ and behaviours preventing them from finally accomplishing their New Year’s Resolutions.

Following the session, all attendees had the opportunity to network, ask Monica Hernandez any questions and exchange their impressions and ideas about the points covered in the seminar while enjoying some breakfast.

If you would like to find out about other activities that the Spanish Chamber is organising, we encourage you to keep an eye on the Upcoming Events section of our website. You can also subscribe to our weekly newsletter to receive bi-weekly updates of our notices and events schedule.

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