In the recent shift from working closely with people and teams to the majority of us working virtually, there is more to consider than mastering an online communication platform.

How does online presence differ from personal presence? And most importantly, if our daily work crosses a national or cultural divide, how do we incorporate the need for cultural and linguistic adjustment?

For this webinar held in collaboration with the London School of English, members of the Chamber, we will be exploring both the cultural and linguistic aspects of our new professional virtual life:

  • How to communicate in English with clarity, precision and, most importantly, with confidence
  • How to understand and be understood when communicating with a diverse group of English language speakers, ranging from native speakers to those in need of further development
  • How to accommodate various cultural behaviours in a limited communicative space: how to compensate for body language and gesture and how to adapt to the various communication styles of the participants
  • How to delegate and/or offer autonomy to a culture where this may be an unfamiliar practice
  • How to grow in confidence by developing and perfecting your English language skills to maximise effective communication


Speaker Biography

Katherine Roberts is a trainer in English language and intercultural communication skills with The London School of English. With sixteen years’ experience delivering training face-to-face and online, she works with professionals from a range of corporate and public sector backgrounds.

The London School of English is the world’s oldest accredited English language school, established in 1912. It is the most highly rated language school in the world on Trustpilot and the top-rated school in the UK by the British Council.


Date: Wednesday 6th May, 11am-11:45am (UK time)




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