Are you looking to strengthen customer loyalty and drive growth in financial services?
On 19th March, the Spanish Chamber of Commerce in the UK, in collaboration with Benefactor epay, invites you to an expert panel discussion exploring how loyalty strategies can deliver measurable results for both business and consumer clients.
Be part of a dynamic discussion, moderated by Jonas Borgel, Director B2B & Wholesale EMEA at epay, exploring how to build lasting, trust-based relationships that drive real business results.
The session will focus on:
- B2B loyalty strategies to deepen partnerships and increase share of wallet
- Driving consumer engagement and repeat spend across channels
- Designing customer experiences that encourage long-term loyalty
- Lessons from Likewize, Teal and other fintechs on what works now and what’s next
- Turning loyalty programmes into measurable business outcomes
This panel discussion is essential for financial services professionals, executives and decision-makers seeking to optimise client relationships, retention and revenue growth.
Date & Time: Thursday 19th March, 08:30 (for a 09:00 start) – 10:30
Location: Spanish Chamber of Commerce in the UK | 126 Wigmore Street | London W1U 3RZ
This event is open to both Members and non-Members and is free for Members of the Spanish Chamber of Commerce in the UK.
REGISTER HERE
ABOUT THE SPEAKERS:
Jonas Borgel – Director B2B & Wholesale EMEA, epay (Moderator) 
Jonas Borgel is a commercial leader with extensive experience in building high-performing teams and delivering measurable results. Mr. Borgel leads the Digital B2B & Wholesale business for EMEA at epay, combining P&L accountability with cross-functional leadership across Sales, Marketing, Customer Success and Product. He works closely with global brands and partners to create propositions that deliver measurable customer and commercial value.
Marc Schroder – Managing Director, Business Development Europe & VP Sustainability, Likewize
Marc Schroder leads European partnerships across telecom, financial services and loyalty ecosystems, collaborating with leading telcos, banks, OEMs and retailers across Europe and Dubai. Mr. Schroder drives growth through customer‑centric protection and value‑added programmes, bringing a sustainability‑led perspective on how loyalty and financial services can deliver long‑term value, trust and differentiated customer experiences at scale.
Benjamin Witting – Investment Manager, Duke Street
Benjamin Witting is an Investment Manager at Duke Street, where he focuses on investments across the Business Services and Industrials sectors. Since joining Duke Street, he has been involved in the acquisitions of Agito Medical and McAvoy, as well as the sale of Great Rail Journeys. He has also worked closely with several of Duke Street’s portfolio companies on value creation and strategic initiatives. Prior to joining Duke Street, Benjamin worked at the management consultancy Oliver Wyman, where he was part of the Private Capital and Restructuring Practice. He holds an MBA from London Business School and a BSc in International Business from Rotterdam School of Management, Erasmus University
Michael Hart – CEO & Co-Founder, Teal Connect Ltd
Michael Hart is the Chief Executive Officer and Co-Founder of Teal Connect, a fintech company revolutionising income and employment verification for UK lenders. He began his career in Investment Management at Goldman Sachs before spending 8+ years in finance and technology, including as a Venture Capital investor focusing on fintech at a leading European fund with over $1bn AUM. Prior to founding Teal, Michael led Business Operations & Strategy at Yapily, a leading Open Banking API scale-up in London. Since launching in 2024, Teal has raised £1.4m from investors including Passion Capital and Angel CoFund.
ABOUT EPAY WORLDWIDE:
epay Worldwide helps banks, payment providers, and merchants launch and distribute prepaid and digital payment products across retail, eCommerce, mCommerce, and B2B/API channels. Their portfolio includes prepaid mobile airtime, branded payments such as gift cards and digital vouchers, and online payment solutions, giving partners more ways to serve customers while driving acquisition, retention, and incremental revenue.
Working with global brands such as Apple and Google, along with a broad network of local and international partners, epay leverages Euronet’s secure and reliable payments infrastructure to deliver products across retail and digital channels. This enables partners to grow faster, reach more customers, and offer greater choice with confidence.
Important Notice:
We work with a photo and video team at our events, and we may publish their work on our website, social media accounts, and other communication channels. By registering for this event, you acknowledge and agree to this.
