The Spanish Chamber of Commerce was delighted to recently welcome Clece Care Services as a new Patron.
Clece Care Services is a leading UK essential services provider, operating across 100 locations with a workforce of 8,000 supporting over 12,000 service users. As part of the Spanish Clece Group, they proudly deliver high-quality, person-centred care and specialist support. Alongside being a leading care provider, Clece Care Services delivers facilities management, cleaning, and airport services across the UK, making them a trusted essential services partner. Clece Care Services champion sustainable, efficient, and socially responsible operations that generate lasting value for communities. Learn more at www.clececare.co.uk.
Could you provide a brief overview of Clece Care Services and its presence in the UK market?
Clece Care Services is part of Clece Group, one of Europe’s largest providers of social and support services. With a huge presence in Spain and Portugal, Clece employs 88,000 people and delivers healthcare, social care, cleaning, facilities, and education services to millions, setting a benchmark for quality and innovation.
In the UK, Clece Care Services is the leading provider of person-centred care. Operating in over 100 locations, we employ more than 7,000 dedicated staff who support over 12,000 people to live with dignity and independence at home or residential schemes. We are proud to work with more than 100 local authorities and serve as a trusted NHS partner. Combining the international expertise of Clece with deep local roots, we deliver high-quality services that make a lasting difference to individuals and communities.
As a new Patron of the Spanish Chamber of Commerce (UK), what benefits do you hope to gain from our collaboration?
Becoming a Patron of the Spanish Chamber of Commerce in the UK is an important step for Clece Care Services. It allows us to strengthen links between the Spanish and British business communities while raising awareness of the essential role we play across both societies. As part of Clece Group, we are proud to represent an organisation with deep expertise in Spain and Portugal and a growing presence in the UK.
We see the Chamber as a platform for knowledge exchange and collaboration with like-minded businesses. By engaging with leaders in innovation and sustainability, we aim to share best practice, foster partnerships, and highlight the critical contribution of care to the economy. This relationship will also help us explore cross-sector opportunities, develop stronger networks, and position Clece Care Services as a values-driven organisation with a progressive outlook.
What key values define your company, and how are these values integrated into your daily operations and customer interactions?
Our core values – Respect, Transparency, Empowerment, Safety, Environment, and Efficiency – shape every part of Clece Care Services. These principles guide our interactions with clients, families, and staff, ensuring dignity, openness, and compassion are central to everything we do.
We are proud to be the only UK care provider completing the Social Value Quality Mark, a unique achievement that demonstrates our leadership in community impact.
Our business is powered by people, and we are passionate about creating opportunities for those who need them most. Through our renowned training academies and professional development schemes, we open pathways into long-term employment and career growth. This commitment makes us an employer of choice, recognised nationally for supporting staff and investing in future talent. By embedding our values into practice, we deliver real impact for individuals and communities every day.
How does Clece Care Services stand out in the UK care and support sector, and what specific approaches or initiatives help you deliver exceptional services to your clients?
Clece Care Services stands out for our scale, expertise, and strong reputation as one of the UK’s leading essential services providers. Operating in more than 100 communities, we deliver reliable, person-centred care alongside complementary services such as cleaning, facilities management, and airport support. Our breadth of expertise makes us a trusted partner for both individuals and public organisations.
We are driven by governance, technology, and innovation, which ensure we remain ahead of the curve in service delivery. Investment in digital tools and robust governance frameworks underpin safety, efficiency, and consistent quality. At the same time, our commitment to professional development empowers staff to deliver exceptional care. This combination of international expertise, scale, and innovation ensures we provide trusted services that improve lives daily while meeting the complex needs of modern communities.
What is Clece Care’s vision for the future, and what specific strategies or actions are you implementing to achieve it?
Our vision at Clece Care Services is to set the standard for integrated, socially responsible services in the UK. We aim to deliver services that go beyond meeting basic needs to genuinely enriching lives and strengthening communities. Across our operating locations, we are focused on sustainable growth while ensuring a personal, local approach.
To achieve this, we are investing in digital innovations that improve safety, efficiency, and client outcomes. Workforce development remains central to our strategy, empowering our colleagues to progress through training and career opportunities. We are also committed to sustainability, embedding practices that reduce our environmental footprint and create long-term value. By combining compassionate support with innovative solutions, Clece Care Services is building a future where essential services benefit both individuals and the wider community in meaningful ways.
