Head Receptionist - Spanish Restaurants Ibérica in Manchester

Date Posted: Tue, 10/10/2017
Company Name: Ibérica Restaurants
Contact: Maria
Telephone: +44 (0) 2030264864
Location: Manchester (14-15 The Avenue Spinningfields M3 3HF)
Job Description:

Are you the ultimate Restaurant Head Receptionist ?

Join our team at Ibérica in Manchester!

What is Ibérica?

For nearly a decade we’ve made it our mission to bring authentic Spanish food to the UK.
Love for quality is the best skill of our Executive Chef Nacho Manzano, who inspires our team of chefs at Ibérica to cook every tapa with love and care.

We’re looking for someone

* Who can deliver exceptional guest service, making each of our guests feel special.
* Who calls our regular guests by name and quickly establishes relationships within our local community.
* Someone who is friendly but professional at all times, who approaches all their duties with enthusiasm even at the end of a shift.
* A business oriented individual, hungry for results.
* Someone who collaborates with the rest of team members to achieve a single goal: that each and all of our guests who call or visit our restaurant leave happy and have an amazing experience with us!

An overview of your Duties & Responsibilities

* Assist the General Manager with reception team operations, such as rotas or reception team development.
* Manage all reservations and events for the restaurant.
* Handle all restaurant marketing activities to always improve restaurant performance.

What We require

* Experience as a receptionist or host in a restaurant.
* Experience with experiential marketing, local or direct sales, public relations within food and drinks industry gives extra points.
* Experience with managing a small team.
* Open Table system expert.
* Positive can-do attitude.
* Eager to learn, and take ownership of duties to deliver results.
* Good communicator, exceptionally friendly and inclusive, even after a long shift that always remains professional.
* A collaborative team player.
* Excellent guest service skills always exceeding guest expectations.
* Passionate about hospitality, food and drinks.
* High level of English speaking and listening skills.
* Spanish food and wine, or languages is a plus.

We can offer you the chance to learn all there is about restaurants, so if you want to take your career in hospitality to the next level we’d like to hear from you!

Thank you !
(You must have the legal right to work and live in the UK to apply)

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