On Tuesday, 14th June we held the workshop “Effective Communications and Human Relations Preview”, organised in collaboration with Dale Carnegie, Benefactor member of the Spanish Chamber. This two-hour workshop provided attendees with useful tools and techniques that would help them communicate more effectively and strengthen interpersonal relations.
Our Secretary General, Igor Urra, gave a warm welcome to all attendees on behalf of our institution and gave the floor to Ms. Alina Maraghelis, the speaker for this session.
Ms. Alina Maraghelis, the speaker from Dale Carnegie Training.
To kick off, she introduced the objectives of Dale Carnegie’s programme and talked about the three essential aspects to keep in mind in order to achieve success, what is also known as the Triangle for Success or Pyramid of Success: Skills, Knowledge and Attitude.
After that, Alina briefly highlighted the importance of using memory links while communicating. This explanation was followed by some practical exercises in which attendees were put to the test and had to remember the name of the rest by linking them to images and ideas.
All the participants had the chance to put into practice their memorization skills with some practical exercises.
Taking as a reference Dale Carnegie’s “How to Win Friends and Influence People”, she went on to explain the main principles that apply if we are to improve human relations in an effective way and mentioned how emotional and behavioural changes in individuals lead to better results in their communication styles.
Once the session finished, Alina encouraged attendees to share their thoughts and comment on her contributions. The Q&A session provided participants the opportunity to enquire further on how to enhance relationships and foster cooperation at working environments.
The attendees during the Q&A session.
Before the event was over, participants were invited to enjoy the breakfast, time when both the attendees and the speaker were able to discuss further the ideas the session had covered over a cup of coffee.
We would like to thank all attendees for joining us and particularly to Ms. Alina Maraghelis from Dale Carnegie for delivering again such an interactive and productive presentation on effective communications and human relations.
If you want to find out other activities that the Spanish Chamber of Commerce is organising, we encourage you to keep an eye on our UPCOMING EVENTS section within our website. In addition to this, you can also subscribe to our weekly newsletter in order to receive updates with our events.